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Review your situation
We identify the strongest legitimate points, missing information, and realistic paths forward.
Legitimate digital-purchase refunds
Make your refund request clear, organized, and professional.
Refund Fairy helps you understand your options, organize the facts, and communicate a fair request to the merchant—without false claims or empty promises.
For customers in the US and Canada. No guaranteed refunds.
How we help
Support for a fair, fact-based refund request.
Digital purchases can be confusing when the service did not match what was promised, a cancellation was overlooked, or the merchant's policy is unclear. We help you present the relevant facts—not manufacture a story.
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Organize your evidence
Keep receipts, cancellation records, messages, and product details clear and easy to reference.
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Prepare your request
Get a courteous, professional request you can send to the merchant yourself.
Simple, upfront pricing
Choose the level of help you need.
Our standard prices are shown below. For a limited time, introductory pricing is available while we build our first customer base.
Case Review
A clear assessment before you decide what to do next.
$19$29introductory
- Review of your purchase situation
- Legitimate refund arguments to consider
- Evidence and information checklist
- Realistic recommended next step
Refund Assistance
Guided help preparing a merchant-ready refund request.
$39$59introductory
- Everything in the Case Review
- Organized summary of relevant facts
- Tailored professional request draft
- Guidance on reasonable follow-up
Limited introductory pricing: $19 Case Review and $39 Refund Assistance are available while Refund Fairy serves its first customers. Standard prices are $29 and $59.
How it works
Clear support, in four straightforward steps.
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Choose your service
Start with a review or choose full assistance.
02
Tell us what happened
Complete the secure intake and share the relevant details.
03
Receive your guidance
We assess the facts and prepare your next steps.
04
You contact the merchant
You send the request under your own name and decide how to proceed.
Common digital purchases
Built for everyday digital-purchase issues.
We may be able to help when your situation is genuine, documented, and appropriate to raise directly with the merchant.
SaaS subscriptionsApp subscriptionsOnline coursesDigital membershipsSoftware purchasesDigital products
Our boundaries
Trust means staying honest about the facts.
Refund Fairy is not a guaranteed-refund or chargeback service. We help with legitimate, good-faith communication.
No fabricated evidenceWe do not alter documents, screenshots, dates, or purchase details.
No false fraud claimsWe do not advise customers to call a valid purchase unauthorized or deceptive.
No impersonation or abuseCustomers communicate in their own name; we do not support chargeback misuse.
Questions, answered
Frequently asked questions
Can you guarantee I will receive a refund?
No. Refund decisions belong to the merchant and depend on the facts, documentation, and applicable policy. We help you make the strongest honest request possible.
Do you contact the merchant for me?
No. You communicate with the merchant in your own name. Refund Assistance includes a tailored draft and guidance so you can send a clear request yourself.
What should I have ready?
Have your receipt or transaction record, the product or subscription details, relevant emails or messages, cancellation information if applicable, and a short factual timeline.
Can you help with an unauthorized transaction or a chargeback?
We do not help create or support false fraud claims, and we are not a chargeback service. If a transaction was genuinely unauthorized, contact your payment provider directly.
Who is this for?
Refund Fairy is designed for US and Canadian consumers with legitimate issues involving digital purchases, subscriptions, courses, memberships, software, and similar products.
Ready for clarity?
Start with a straightforward case review.
Get an honest assessment of your situation and a practical path to a clear refund request.
Start Case Review — $19Limited introductory price. No guarantee of a refund.